Cardinal-C3-and-C4-Spare-Aluminum-Spools

… Exactly promised and exactly delivered … exceeded my expectations. Very Refreshing….”I’ll be back” Thank you!

/in , /by

I have never dealt with HLS up to 4 days ago. I ordered a replacement CNC spool for my vintage Cardinal C4, 6lb Gama line professionally spooled up and a spool spacer for my vintage Garcia Mitchell 300. This was done very efficiently on the phone and the parcel was recieved a day before it was promised. Exactly promised and exactly delivered. So much so I have already inquired on additional odd ball equipment requests to be sourced. Thank you for treating my business and requested that have exceeded my expectations. Very Refreshing….”I’ll be back” Thank you!

April 21st, 2019.

Cardinal-C3-and-C4-Spare-Aluminum-Spools

… What a great precision CNC piece. Fits perfect, looks “reel” great …

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Thanx. I received the spool and spacer. What a great precision CNC piece. Fits perfect, looks “reel” great…
 
April 19th, 2019.

Thanx for the super fast shipping. I know where you are located now. “I’ll be back” …

/in , /by
Thanx for the super fast shipping. I know where you are located now. “I’ll be back” …
April 17th, 2019.

… I appreciate your attention to providing excellent service …

/in , /by

Thank you for your help today Ray. I appreciate your attention to providing excellent service. Barb can’t wait to see me in those waders!

March 26th, 2019.

… Thanks as always for the exceptional customer service!

/in /by

Ray,
Got the bulk spool of line order this morning plus mini beads (something new to try). Thanks as always for the exceptional customer service!

April 11th, 2019.

… Thanks for getting this rod out to me by mail. I appreciate your site and what you are doing for the Ontario area plus!

/in /by

Thanks Ray for getting this rod out to me by mail. I appreciate your site and what you are doing for the Ontario area plus!

April 9th, 2019.

… I will definitely be passing your information along to others and be making the drive to Guelph for my fly fishing equipment needs! 

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Thanks again for accommodating my purchase. I will definitely be passing your information along to others and be making the drive to Guelph for my fly fishing equipment needs! 

March 22nd, 2019.
 

… Great service! … Not pushy just very helpful …

/in /by

Great service!  Spent over an hour with David going through everything I would need to get started fly fishing. Not pushy just very helpful …

March 17th, 2019.

We’re happy you chose us to get started Bruce and look forward to years of sharing “fishing” stories …

… After the great job you did repairing the drag on my St. John Spey Reel, I trust no-one else …

/in , /by

Many thanks!

After the great job you did repairing the drag on my St. John Spey Reel, I trust no-one else … (especially myself)
 
March 14th, 2019.

… I love your store & could sense how close your relationship is with your customers/friends …

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Hi Ray, Thanks for welcoming me on Sat and sharing your insight and knowledge. I love your store and could sense how close your relationship is with your customers/friends! It was nice to meet Ethan and Phil!
March 4th, 2019.

… Wow Ray great stuff!  Thanks so much!  … HLS rocks!

/in /by
Wow Ray great stuff!  Thanks so much!  I’m gonna go fishing on Tuesday and try this stuff out!  Thanks again Ray – HLS rocks!
March 3rd, 2019.

… Got my stuff on Tuesday very fast shipping. Hope we can do business in person next time. Thanks! …

/in /by

… Got my stuff on Tuesday very fast shipping. Hope we can do business in person next time. Thanks!
February 24th, 2019.

Hello Ray, I received my parcel today. Thanks for the great service!

/in /by

Hello Ray, I received my parcel today. Thanks for the great service!

February 22nd, 2019.

… Thank you for your prompt service, jacket fits great, exactly what i was looking for especially when i am able to “recycle” something useful …

/in /by

Thank you for your prompt service, jacket fits great, exactly what i was looking for especially when i am able to “recycle” something useful.
January 27th, 2019.

You are very welcome Tony – This is exactly why we offer the UBNA section … On person’s discard is certainly another’s treasure!

Have a great weekend and Tight Lines Always!
Kingpin Zeppelin Centerpin Float Reel Custom Handle Conversion BBB

… Thanks for hooking me up with those awesome Custom Kingpin Zeppelin Handles…

/in /by

Ray,

Thanks for hooking me up with those awesome Custom Kingpin Zeppelin Handles …

Looking forward to doing more business with you.

Thanks again.

January 2nd, 2019.

… Kind, helpful, knowledgable and extremely fast service! …

/in , /by

I searched for a certain product everywhere and could not find it. I took one trip to Hook Line & Sinker and was able to order the product on the spot, get more information on the product and it arrived 4 days later, ready to be picked up. Kind, helpful, knowledgable and extremely fast service!

December 1st, 2018.

… I’ll definitely be buying from you again! Many thanks! …

/in /by

Hey there Ray! The rods arrived today! Very happy with both of them! I’ll definitely be buying from you again! Many thanks!

November 3rd, 2018.

… I really enjoyed the lesson, which has made up my mind regarding getting into the sport …

/in , /by

Hi Ray,

I just wanted to extend my appreciation to both yourself and Peter after introducing my father, Barry, and I to fly fishing this past weekend.
 
He forwarded along the follow-up email you sent, and appreciate the tips/guides that were provided. 
 
I really enjoyed the lesson, which has made up my mind regarding getting into the sport.
 
I will hopefully see you in the shop either Friday or Saturday later this week to talk gear. 
 
Thanks again, and all the best.
 
October 30th, 2018.

… Many thanks for your service …

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Hi Ray, Safely received the waders today by Post Canada.

Eager to try them on for my steelheading next week!
 
Many thanks for your service,

October 25th, 2018.

…. That line was awesome!!! Thanks! The control and feel was a lot better than the old one for sure …

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Hey Ray,

That line was awesome!!! Thanks! The control and feel was a lot better than the old one for sure –  Could really feel strikes.

October 22nd, 2018.

…unbelievable how much quality equipment you have thoughtfully arranged around the place, everything was easy to find … You guys know your stuff share your knowledge and listen to the customers!

/in , /by
Ray,
Thank you for all the assistance helping me pick my boots. Wish my back had have been better but you managed to fit me out.
Our first time in your store, it is unbelievable how much quality equipment you have thoughtfully arranged around the place, everything was easy to find.

I listened to you and your staff helping other customers. You guys know your stuff share your knowledge and listen to the customers. Big box stores do not provide this kind of service we will be back and for sure will pass this positive experience onto all our friends.

See you soon (fshdave)
 
October 10th, 2018.

… fixed it with top notch service …

/in /by

Took a centerpin reel in for new bearings and experienced some issues with the reel. Called Ray from the river about the problem, he says bring it back and he fixed it with top notch service. Always more than happy to help anytime I’m visiting the store.

October 7th, 2018.

… Thanks for all your time and great advice!

/in /by

Ray, Thanks for all your time and great advice!

October 5th, 2018.

… I really appreciate the time you took with me …

/in /by

Hey Ray, Jeff here – I was in the store today and bought the Headwaters waders
and G3 boots. I really appreciate the time you took with me. I really look
forward to my first lesson. 

September 25th, 2018.

Cardinal-C3-and-C4-Spare-Aluminum-Spools

… Got the Abu Garcia Cardinal 3 Replacement Spool on Friday. It looks amazingly like the original! Worth every penny …

/in /by

Got the Abu Garcia Cardinal 3 Replacement Spool on Friday. It looks amazingly like the original! Worth every penny will probably get another one later on. Thanks again!

September 10th, 2018.

HLS Custom Salmon Spoon Pouch

… I received my 3 vinyl spoon lure holders . Thank You so much .They look awesome …

/in /by

Hi Ray. Just wanted to tell you that I received my 3 vinyl spoon lure holders . Thank You so much .They look awesome.I know my 2 boys and myself will enjoy them . Until the next order, Thank You again for the spoon holders.

 

… Thanks for the fast shipping on my order …

/in /by

Hi Ray,
Thanks for the fast shipping on my order.
It arrived today and hopefully will get it installed soon.
Keep the lines wet and tight.

August 13th, 2018.

… Thanks for all the help last week – I appreciate the thoroughness! …

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Good morning Ray, I was in Thursday last week purchasing a 8wt ross reel and fly line. Thanks for all the help last week – I appreciate the thoroughness! I’m sure I’ll see you again soon.

Thanks again,

July 31st, 2018.

… I just wanted to take a minute to thank you for sharing your advice and local information …

/in , /by

Good afternoon,
I just wanted to take a minute to thank you for sharing your advice and local information. I did fish Guelph Lake for a couple of hours but no luck (neither did anyone else even get a nibble). The “island” is closed thru July and they told me that’s where the best fishing happens, instead I needed up fishing from the floating dock.
Once again, thank you for your warm welcome.
July 27th, 2018.

Princess Nymph - 3.5mm Dohiku Tungsten bead

Thank you so much! I received the net in good condition today! :-) …

/in /by

Thank you so much! I received the net in good condition today! :-)

Lovely Dohiku Tungsten  florescent orange beads as well – a variation of these has been very successful for me with smallmouth bass!

Can’t wait to try this one – I have a little creek near my work and I fish at lunch!

July 24th, 2018.