Subject: Airflo Super-Dri
Message:
It’s like hooking a lazer guided missile up to your fly rod.
Wind, no problem, goes right where you will it to.
Thanks for the recommendation!
The store was full of the usual characters, but where did you find Rudy? what a great cat! I think he was an extra in the bar scene in star wars.
Can’t wait to get down that way again, see you soon!
July 4th, 2014.
Hi Ray!
It was a pleasure to meet you! You have a very nice shop.
Lucky for me it’s far or I would be spending too much money.
Thanks for the rod, and the awesome customer service.
It’s great to see someone as passionate.
June 30th, 2014.
Hi Ray,
Thanks again for your help yesterday with the leaders, flies, and fluorocarbon line. I’d like to thank the older gentleman who showed me how to tie the new, improved surgeon’s knot as well.
Thanks, and happy fishing.
June 19th, 2014.
Re: Special Order of Two Vision GT79 Spare Spools and RIO Musky Line / RIO Perception and appropriate Fly Line Backing.
Everything is tested and OK!
Again thank you for the great service. Hope we will do business again in the future.
Regards,
June 19th, 2014.
Dear Ray,
The jacket has arrived safe and sound , the packaging you sent it in looked bombproof!
I am really pleased with the service from you, communication was excellent.
Many thanks for this, it’s been a pleasure.
Once you understand the tracking procedure and the customs payment system in the UK it all worked fine.
I will keep an eye on your website for the future!
Many thanks and Best Wishes
06/03/14
Dear Ray,
Many thanks for this. Looks like the transport system worked fine, just a bit slower than expected! (Alternatively I could have paid for the speedy delivery!)
I will let you know when I have the Patagonia SST Jacket and confirm it is sized okay.
Best wishes.
05/23/14
Hi Ray….got the rod today and its in great shape. Can tell its been well looked after.
Thanks Again!
05/22/14
Sage 9141-4pc Rod from Used But Not Abused Section.
Ray,
We had fun!
Ralph greatly appreciated the welcome you provided and how comfortable he felt in your shop.
05/16/14
Ray – package received and all is in order. Thanks so much for taking care of this for me. I will be sure to send some pictures. I look forward to seeing you in the shop soon.
Kindest regards,
05/20/14
Hello Ray,
I have the jacket and it’s perfect!!! Thanks for the service and i’m gonna talk about your shop with my flyfisher friends!!!
Great service!
05/12/14
Ray,
My sincere thanks for your advice and honesty. I will do my research and be in touch. I am very excited to get this new form of “spey” fishing underway.
05/07/14
Ray,
I spent 30 years in dealing with the largest and plenty of smaller retailers in Canada and worked for “…”, known worldwide for retail excellence…
You could make a business teaching others how to run a small biz.
I’m not blowin smoke, I just appreciate talent and passion.
Ray,
I forgot to mention I broke my thermometer….flow was very brisk walk
If I get chance to update Friday night I will.
It is nice to see a shop as well run as yours. Koddo’s to you !
Cheers
Hey Ray,
Just wanted to thank you again for the deal on the Dyna King vise yesterday. It is an absolute pleasure to tie on. Also, that Veevus thread is amazing. Best stuff I have ever tied with. Keep up the great work on bringing new and innovative and specialty tying products into your shop. There isn’t a better selection anywhere!
Thanks Ray – I was thoroughly impressed with the knowledge and service from you and your staff, very glad I chose to make the trip over. I’ll definitely be back, and I may see about booking a walk n wade trip with one of your guides.
Ray,
I promised Joshua that I would send you some pictures of his Bumble Bee fly, he was pretty excited about visiting your store for the materials and then you made his day when you gave him the ‘example’ to work with.
When I volunteered with Big Brothers 2 years ago and was matched with Josh had never been fishing. He started with bait and a bobber that summer and has progressed to soft baits. Now he tying his own flies so he can try fly fishing this spring and he’s only 8 years old.
Thanks for making his day!
Thanks Ray….much appreciate your excellent customer service!
Good luck with spring steel heading – We will be lucky to be fishing by mid May!
All the best.
Jon
Thank you very much Ray, I just received the Ostrich plumes, they will work extremely well for the pattern I’m tying. I appreciate your speedy delivery, and have a great weekend.
Good service makes customers come back! We don’t have any good fly shops in here so i bought from many different shops before but your the shop i’m the most happy with so I have no reasons to order anywhere else! Thanks for the fast answer !
Hey Ray,
Hi Ray ,
I think the new web site looks great. I personally use the site all the time just to see whats going on and the river conditions all trout season for patterns to use and water info so I think what you do is awesome. I also seen the clearance and used section and I know that is something I will check in on all the time.
One last thing Ray is that Id like to let you know that my father passed away last month, and I just wanted you to know for I guess personal reasons because you were always kind enough to ask me how he was doing and you had met him on other occasions. I hope you don’t mind me telling you as I know my father thought your store was great and I will only use your store so I justed wanted you to know.
Thanks.
Just recieved my rod! So stoked! Can’t wait to hit the pools! I will order from you again, amazing service!!! Thanks a lot! Too bad we don’t have shops like yours around here… Probably going to fish in ontario this summer ill pass by the shop. Thanks again!
Hi Ray,
I like the weekly emails.
It’s a pleasant surprise when I log in to see something that isn’t junk or a bill and it only takes a second to delete for those who wish to.
I’ll come in to the store soon!
Thanks,
Ray,
I think you do a great job on inventory (tying materials) and I think your web site is way ahead of all the others.
GREAT JOB.
I like the weekly emails……….
Hi Ray –
I look forward to your notes, and even though I have not been particularly successful at getting out to events, I always appreciate getting your e-mails and continue to hope I can attend!
Cheers,
Ray,
Thanks for the updates.
Love the Emails.
Can’t always make it on the weekends for the events but still like hearing about them!
Hi Ray:
Hope you are well.
You’re doing a great job with the website and your store is always a draw!
Keep smilin, my friend.
Best fishes,
