Good morning Ray,
The streamers were working like you said they would.
We each caught about eight 8inchers and the 13.5″.
Thank you for being so helpful!
We will be back!
May 12th, 2015.
Dear Ray,
I just wanted to send you a big thank you for going out of your way to get me that steering fluid for my vehicle this past weekend.
My car breaking down could have been enough to ruin my day but you didn’t miss a beat in volunteering to help out. I was grateful to be able to enjoy the lesson worry-free.
I also wanted to thank you for your extraordinary level of customer service and taking the time to impart your product knowledge specific to my needs.
You went above and beyond in so many ways and believe me, those things get noticed. I may live over an hour away but your level of service is enough to make me drive the distance!
A third thank you: Thank you for renewing my belief that customer service in Canada is not dead. :0)
Looking forward to seeing you again soon!
April 28th, 2015.
Hello Ray,
I would like to thank you for all your help and advice today (Monday) even though you were closed!
Now that I have the essentials, I am definitely looking forward to getting out there and trying out my luck with fly fishing.
I look forward to my future visits to your shop for chats and advice!
Please add me to your e-mail contact list.
Thank you and tight lines.
May 4th, 2015.
Ray,
Got the goods thanks a bunch it is all PERFECT!
Better then I expected as I had never seen the bag in person as a side note you can use for people I just realized that I am going to be able to wear this over my life vest when I go out in the Kayak where the fishing vest would never fit.
Very happy with it all.
Thanks again.
April 25th, 2015.
Hi Ray,
I stopped by the fly shop earlier today to pick up a pair of waders (G3s, LL12-13), along with a few other items.
Just wanted to say thanks for the help and the gift card and I look forward to more visits (including the off-season fly tying clinics). Please add me to your email list.
Thanks again and cheers,
April 24th, 2015.
Ray,
Just a quick note to thank you for organizing a great Tackle Swap yesterday.
It is an event all your customers look forward to.
April 18th, 2015.
Good afternoon Ray,
I just wanted to say thanks again for your time last evening. I am really looking forward to the fly fishing instruction course on the 25th :-)
I obtained my Ontario Fishing Outdoors Card and a Sport Fishing Licence (1 Year) from the Ministry of Natural Resources website, so I should be all set to go.
I’m so excited!!
April 11th, 2015.
Hello Ray,
I came in with Pete earlier this evening and you mentioned an email list that I would like to be apart of.
It was nice to meet you and I hope to be back to the shop soon!
Thank you.
April 10th, 2015.
Thank you Ray for the news, I believe that all this is AWESOME !
Would you please add my personal email in your list as well Because I don’t want to miss it if I’m not at work.
Cheers!
April 9th, 2015.
Received your shipment today.
Rushton net looks great!
Looking forward to using it this weekend.
Thank You.
April 4th, 2015.
Thanks Ray.
All is good.
Books and Vise in great shape.
We enjoy your website.
Talk again soon!
April 1st, 2015.
Hi Ray,
It was nice to meet you on Saturday.
It was my first visit to your store and it will not be my last!
Please add me to you mailing list.
Thanks.
March 31st, 2015.
Thanks Ray.
I absolutely love your store and I can’t wait to make my next trip there with my newly-discovered shopping list.
March 30th, 2015.
Ray,
Will definitely chat soon before trout opener, your store is the best!
Very few stores that have such a diverse selection on center pining for steel.
Most people have no clue what a float reel even is!!! -They think I’m fly fishing every time I show them a picture of me and my islander!!! Lol
Well anyways it was more than a pleasure – Tight lines forever!!!!
March 20th, 2015.
Hello Ray.
I hope all is well with you. Jacob and I were in to purchase some tying material from the store today.
We really appreciate the help you gave Jake in selecting the correct material as he starts tying.
We would greatly appreciate any info on upcoming courses or tying sessions.
Thanks again, have a great day!
March 17th, 2014.
Hi Ray,
Thanks for spending some time with me last Tuesday Feb 24 when I visited your store in between meetings.
You really do have one of the best stocked fishing stores I’ve ever seen!
I’ll let you when I’m back in Guelph next and will bring my 4-weight rod in with me so we can match an appropriate reel.
I really want something in the $150-$160 area.
Talk to you again soon.
Best regards.
March 3rd, 2015.
Hi Ray,
What a pleasure to meet you and Dave and discover your wonderful store!
Please use this email and sing me up for communications.
February 27th, 2015.
Hello Ray,
It was a pleasure to meet you and Dave at your shop this afternoon. Thank you for being so accommodating of my questions about the Big Head and Beaver Rivers. I look forward to receiving information about the Saturday afternoon events in your shop and any other related event activities that you can relay.
February 25th, 2015.
Hey Ray!
Got my Patagonia waders today, they fit good!
thanks for all your help!
keep smiling!
February 20th, 2015.
Hey my brother , just a quick one .
Thanks for your posts on upcoming events for First Cast !! Clearly , you are keeping it “real ” , Ray , good on ya !!
It’s friggen cold up here , plus lots of snow , but ice fish is brilliant, and lots of Art on the go !!
Be well , be warm my friend !!
January 30th, 2015.
Thanks again for the great service!
You have a wonderful shop!
I will be back.
Thanks again
January 29th, 2015.
Hi Ray!
This past Thursday my son Andrew and I came into your store to buy a few things.
Thanks for making our trips to your store a lot of fun.
Andrew is just starting to get into fishing, and you make him feel special when he walks in to your store.
We look forward to coming back again soon!
January 9th, 2015.
Hi Ray,
My husband received the fly rod for his birthday and was so surprised and happy that I had his fathers fly rod repaired. He had no idea that I had sent it away.
Thank you so much for all your hard work!
I really appreciate it.
January 4th, 2015.
Hello Ray,
Thank you for the kind words and for taking the time to help me find the correct fitting waders.
Regards.
01/03/15
Hey Ray, how are ya? I wanted to say thanks for everything you’ve done for me over the year – I appreciate it all.
Always great dealing with you – reason my business stays local.
Hope you have a great Christmas and I’ll see you in the new year!!!!!!!!
Cheers.
December 23rd, 2014.
Ray ,
I just want to say that your customer service was absolutely amazing , I received my item in one day .
I appreciate everything you did for me in such short notice .
Service like this sets you apart from the rest of the fishing stores .
You are always a pleasure to deal with and I hope you have a very Merry Christmas and a happy new years
Please go and catch some fish over these holidays !!!
Thanks again Ray you are the man !
December 23rd, 2014.
Ray,
Thanks for your fantastic customer service!
Your service and knowledge is out of this world!
Thanks so much!
December 19th, 2014.
Hi Ray:
And a thank you to you for all your support and a place where
some great people can gather for some great times together.
Merry Christmas and Happy New Year in 2015 to you and your
Family.
Kindest regards and Best fishes, Always,
December 18th, 2014.
Hey Ray,
I was in about a month ago, bought some Simms Freestone boots off ya.
Thanks for the help with fit and selection and also explaining how to get the best performance out of my boots.
I’ve been tying my laces with the “lower knot” and its been way more comfortable.
Thanks again, keep up the excellent service!
