Ray,
Received the Megabass Vision 110 Northern Reaction Baits yesterday. Sure can’t thank you enough for helping me get some of these….really appreciate it.
Cant wait to get them wet!
April 21st, 2016.
Hey Ray
Thanks a bunch for the OPST Heads and Lasar Line. Great to deal with ya!
April 21st, 2016.
Good morning,
My name is Amy B. and my father, Rudy E. is a loyal customer of The First Cast, and speaks very highly of the store, the customer service, and of Ray.
Last year my Dad had his brand new car broken into and almost every piece of his fishing gear (a lifetime collection of pieces) stolen… This was the second time in 30 years that this had happened to my Dad.
I’d like to send a long overdue, “thank you” to Ray, I know that you personally helped Dad inventory and restock his fishing gear, and try to piece back all the items he’s acquired over the years. It’s so heartwarming to know that there are businesses and people still going above and beyond, and it certainly helped my Dad cope with the theft and loss.
This month, my Dad is turning 60, and my sisters and I would like to get him a $100 dollar gift card from your shop. Is there anyway we could arrange a credit card payment and possibly to have the card mailed to one of us?
Thank you kindly,
April 14th, 2016.
Thanks Ray!
I am really glad to connect with another fly shop in Ontario.
Your website is great!
I look forward to ordering from you as well.
tight lines too.
April 12th, 2016.
Hey Ray,
This is Patrick.
Thanks for all your help tonight with the waders and boots I learned a lot.
I’m sure it will be a comfortable time on the water for seasons to come!
April 12th, 2016.
Hi Ray.
Thanks Ray and a beautiful job! I will show it off and send people your way!
Buck.
April 12th, 2016.
Hi
I attended Doug’s talk Saturday on Bamboo rods and learned what is really involved in a cane rod, excellent presentation !
April 6th, 2016.
Hi Ray,
Received the reel today, and it fits perfectly.
Great workmanship!
April 6th, 2016.
Hi Ray
It was a pleasure to have met you today. Thanks for all the helpful advice. i can’t wait to set the boots and waders in the waters of the Grand.
I would certainly welcome being added to your email distribution list.
All the best,
March 30th, 2016.
Great Service:
Good Morning,
I was in on Saturday March 26th with my son Max. I purchased a Walleye specific rod, reel, lures and gripper. I found the service excellent and Ray to be very knowledgeable which made my purchases quick and painless. I will definitely be a returning customer.
Please add me to your promotional email list.
Thank you,
March 28th, 2016.
Hi Ray:
It’s Chris – I was the guy in your store on Saturday with his Dad looking at fly tying vises.
Just following up on our visit. I really appreciate all your help and knowledge.
I look forward to my next visit to your store. Both my father and I were extremely happy and satisfied with
your customer service . Not to mention the huge selection of stock.
Best Regards
March 26th, 2016.
Hey Ray
Just sitting here on the bank of the Saugeen River and I was remembering the 20 or 25 years ago you first brought me here and all of the tutelage and advice you have given me over the years….and I really want to thank you for what has been a long time of enjoyment and success at this crazy adventure!
Thanks man!
March 18th, 2016.
Ray: Thank you for your help selecting waders this week. They fit great and I have been wearing them around my house. I tried them on with my boots, no slipping so, I think I am good to go. Now I just have to get someone to drive me to a river!
March 18th, 2016.
Hey Ray,
Thanks again for all your help today with the boots, and in the past with fitting the waders. I appreciate your expertise in helping me make the right choice in equipment. I look forward to your emails, and you’ll be seeing me again soon!
Cheers.
March 18th, 2016.
Hey Ray,
Just got my Simms BOA Boot Replacement Cable! Thanks for the speedy service!
March 16th, 2016.
Ray, I just wanted to say that hands down yours is the finest fly shop I have ever shopped in. Not only is it clean, well laid out and extremely well stocked but what sets you high above the rest is your dedication to customer service and support. I feel that it is second to none and appreciate it every time I visit. The ability to get almost anything I want whether it be rods, reels, lines or fly tying materials that you don’t happen to have in stock or carry and get it as quickly as you are able has made The First Cast my go to shop for everything fly and fly fishing related. Best of luck in the future and keep up the outstanding work!!
March 14th, 2016.
Hey Ray i just wanted to thank you.. Lures look great.. They came right before i was leaving to go to the show on thursday, so that was perfect timing…I do appreciate..When and if you get any more in the future…Please send me an email..Thank you again !! :-)
March 12th, 2016.
Hi Ray,
I received the Wedding Boutonnieres today and they really are stunning!
Thanks again!
March 4th, 2016.
Hi Ray,
I was at your store tonight and bought a new G3 guide boots.
The service was great!!!
See you next time then!!!
Thank you,
Best regards,
March 4th, 2016.
Re: Custom Kingpin Handles
Absolutely amazing work Ray!
Can’t wait to get my hands on them.
Hi Ray,
Would you please add my husband to your email mailing list?
Thanks. I gave him the new fly fishing rod and reel kit today for his birthday. He loved it! Thanks for all your help.
February 17th, 2016.
Hi Ray
Got the handle today and quickly mounted it on the reel. It looks realy cooool – and the size is perfect for the reel!
Thanks for your help and for your great service.
Regards,
February 8th, 2016.
Hello Ray.
Just to drop you a line that I have received the fly line I ordered.
Thanks for great service.
Friday February 5th, 2015.
Hook, Line & Sinker & The First cast carries the best selection of fly fishing and tying items anywhere in Ontario. They offer great and friendly customer service, and will quickly bring in any item that is not in stock at the store. I would happily continue shopping here versus other stores.
January 28th, 2016.
It was my pleasure. It’s a great shop that caters to the diehard steelheader. It was great meeting you and I plan to be a repeat customer!
January 26th, 2016.
As a professional fishing guide for many years, I feel I have the knowledge and experience to know a great tackle shop when I see one. Hook, Line and Sinker is without a doubt one of the best around. Great selection, knowledgeable and friendly staff make each visit a great experience. Particularly, the fly shop department with unquestionably the best fly tying selection in all of Ontario.
January 24th, 2016.
Ray,
As always top notch place you run!
I am glad not to be your competition anymore.
Thanks again Ken
“Ontario’s answer to Fly-fishing Education and Tight-line guiding”
Grand River Troutfitters Ltd
January 23rd, 2016.
Thank you for the kind words Ken, but its customers and friends to the shop such as yourself that help daily with our efforts.
I sincerely appreciate your support and look forward to a long term friendship!
All the best until we next chat.
Thanks ray!
It was great to meet you.
Your store is truly awesome!
Can’t wait to get out and start casting!
See you again soon,
January 23rd, 2016.
Hi Ray,
Thanks so much for your prompt service.
I received turbo dubbing block today – This is exactly the one I wanted.
Thanks again.
January 19th, 2016.
Thanks Ray for all .
That is really great service .
Highly appreciate that!
Looking forward to see you.
Tight Lines
Cheers
January 15th, 2016.
