… Great customer service …
I am in Mississauga, I will try to make some time to make the drive down. Thanks for the info and the quick responses. (Great customer service).
October 2nd, 2016.
… All I can say is “pure magic!” or “Voodoo” …
Hi Ray,
Received the OPST head and tips on Monday!
All I can say is “pure magic!” or “Voodoo” these heads are amazing.
Now I need a 425 for my 8w.
Do you have one in stock?
Cheers.
September 29th, 2016.
… Beyond my expectations … Thanks again for all your help and creativity with this…amazing!
Hi Ray
I received the boutonniere yesterday; beyond my expectations, my Dad is going to love it and it will be a topic of conversation. Thanks again for all your help and creativity with this…amazing!
September 28th, 2016.
… wonderful experience and very informative …
Thanks Ray!
It was a wonderful experience and very informative,Peter is a great teacher .
Regards.
September 26th, 2016.
We had a wonderful evening fishing … your flies attracted many fish!
Great 👍
Ray, we had a wonderful evening fishing, your flies attracted many fish for parents and my dad caught a decent sized trout. So some happy folks last night. Thanks!
September 19th, 2016.
… Thanks again for all your help!
Hi Ray,
I just wanted to let you know that we received Marco’s jacket today, thanks again for all your help!
September 19th, 2016.
… Thanks for all of the advice!
Ray – The titanium leaders worked as evidenced with the 28 inch pike I caught. Senkoes were the bait of choice for them and the bass.
Thanks for all of the advice!
September 9th, 2016.
… Thank you for your help and service!
Ray,
Got the rod and reel combo.
Thank you for your help and service!
September 2nd. 2016.
Hi Ray.
Beads arrived well in time for my trip!
Will let you know how with make out.
Thanks again.
September 1st, 2016.
… Thank you and all the helpers for again hosting a great fishing day on the lake!
Hi Ray
Just like to thank you and all the helpers for again hosting a great fishing day on the lake.
It was a bit challenging.
We had to spend our day on the bottom half of the lake which I don’t normally fish.
In the end I know a bit more about Guelph Lake now so that’s a good thing.
August 22nd, 2016.
Good day Ray – Great event despite the poor lake conditions and significant wind. Always enjoyable. The only picture we for all day was one David took of me early morning sleeping in my boat. Glad I didn’t drop my good pole in the water while asleep. Thanks again – has a great time.
August 22nd, 2016.
Thanks for the tip Ray – Paid off!!
Didn’t win but still managed to weigh in 6.75lb for two fish!
August 15th, 2016.
Ray,
Thank you for the great customer service! It was clear that you make sure customers get what they are looking for without forcing them to spend more than they want/need to. You don’t see that often and you can count on me coming back. Thanks again,
August 10th, 2016.
Hi Ray,
Many thanks for your advice over the phone this afternoon.
Looking forward to receiving confirmation of the shipping charges in due course.
There are some great offers on your website – I’ll be sure to return to take a look!
Many thanks and best wishes
August 10th, 2016.
Thank you for your time yesterday Ray. I look forward to learning to cast my new switch rod.
July 30th, 2016.
Hello Ray I just got the Ferrule Plugs.
Thanks Again for the great costumer Service.
I will order from you again. Darrell
July 26th, 2016.
Have purchased several rod / reel setups and various tackle over the years from HLS – always a fantastic experience in store. I am an amateur angler at best and staff goes out of their way to make you feel welcome and answer questions. Recommendations for tackle setups are offered and explained thoroughly. It was fantastic to get a lesson on weedless rigging and they took the time to make sure we got it right. Will be back and will continue to recommend others to visit HLS!
July 18th, 2016.
Hello again, and thank you for the kind words David!
As a small shop, we take pride spending quality time with each customer, whether seasoned or relatively new to the sport, as you are our future! – We also learn from our customers each and every day!
We want to be an integral part of your excitement and continued enjoyment each time you are on the water!
We look forward to your next visit and all the great fish stories!
Hi Ray,
Thanks again for helping us with our lesson this past Saturday. We all really enjoyed our time on the water with Peter.
July 10th, 2016.
Hi Ray, was a pleasure meeting you yesterday. Great website you have here, thanx.
July 8th, 2016
Thanks for your help today Ray! Always a pleasure to learn from your knowledge of product.
June 25th, 2016.
Hi Ray
I received the UBNA Orvis CFO reel yesterday. Nice little reel, glad I got it!
Thanks
June 22nd, 2016.
Hello Ray, I got the package on time for Fathers Day!
Thank you!!
June 16th, 2016.
Hi Ray
Was a real pleasure. My parents appreciated your helpful approach and guidance. We were out this morning practicing but the wind kept us off the river
Look forward to connecting in future
June 13th, 2016.
Hi Ray
We met a few weeks back where you helped me think about my first purchase of fly fishing gear. I found your input and help very beneficial. Especially as I was left handed so you had to switch things around.
I mentioned my father also getting into this sport but having the finger dexterity issue and you mentioned some options. You suggested when I had a chance to try things out to bring my parents over to be set up with their own fishing gear.
This Saturday both my parents would like to join me in visiting your store and getting fitted (my mother is also left handed and my father is right handed).
I was hoping we could meet with you Ray.
Best regards and hope that works for you.
June 7th, 2016.
Hi Ray
I just recieved my pictures, thank you. Great packing job, nothing broken!
And thanks for all the bubble wrap, I’ll get ALL my packing done with that.
I’m not sure which guy in my fishing family is going to get these for Christmas,
Oh well, I have a while yet to decide. Thanks again.
Gratefully
May 25th, 2016.
Wow!
Ray, this is incredible information and even tips of us individually.
Thanks for delivering beyond expectations.
Now, if I can only control my wrist.
May 18th, 2016.
Hi Ray,
A great day – yes, really despite the snow in May!!!
Arron handled the training exceptionally in the weather and in fact we all agreed that if we could manage to cast last Sunday we should be good in the future.
May 15th, 2016.
Hey again Ray !! The MOW tip is great. Thanks a ton. Great service and shipping by the way !!!
May 6th, 2016.
The reels look great Ray !!
Thanks again Ray, I know I will pleased judging from the photos !!
April 30th, 2016.
Ray, the rod arrived today in good shape and exactly as described. Perfect transaction; great doing business with you.
Best regards,
April 23rd, 2016.
