Hi Ray:
Got my order of scarfs and magic eggs plus the glow beads you generously send for the NSSA dinner auction.
Thanks again for the excellent customer service and helping out the Thunder Bay Steelheaders.
Hope you can get some time to steelhead fish this spring. All the best.
February 21st, 2017.
HLS Rod building Class:
Building a Fishing Rod is something I have always been interested in. Looking at websites did not give me confidence to try this on my own. This class allowed me to learn some of the fundamentals of rod building and gave me some ideas for rods I would like to build for myself.
Our instructor Mike Rumig was able to work with us and show some of the basic techniques to rod building. Mike is a very knowledgeable instructor and has alot of patience to teach newcomers to the art of rod building.
The hands on environment worked out really well for me as I was able to learn some of the techniques with my own hands. While we were building Mike was able to watch and teach us the correct techniques. Mike was always inspecting while we were building, giving us instruction along the way. Mike was concerned to make sure we were successful, we were able to build something that was going to look professional and perform once it would be put to the test.
There is alot to know and learn here and this course certainly only scratches the surface but its enough to make you feel you can build rods that you will be proud to take out on your next fishing adventure. Taking this course ( with the support from Ray at HLS and Mike ) I know I will be able to continue and grow my skills making my fishing rods.
February 18th, 2017.
I really like your store and always send friends to you with confidence that they will be treated fairly with expert knowledge and super friendly service …Kennith and I were discussing just that yesterday when we were in Lake Simcoe fishing for whitefish .
Thanks you again for your help in my fly fishing pursuits!
February 11th, 2017.
Thank you.
It has been a pleasure dealing with you. I would not hesitate with a referral!
Regards,
February 9th, 2017.
Those jaws are perfect. The big hooks are rock solid. Thanks for getting them!
February 8th, 2017.
Thanks Ray,
I appreciate you guys cutting down the cork for me.
I’ll stop in next time I’m in your area!
February 7th, 2017.
Thanks so much for the help, Ray! Stephen will be so excited. It’s been in his list of “want to’s” and he hasn’t made the time, so this will force him to. :-)
January 11th, 2017.
Hi Ray….Pic came out great. Thanks for the great deal and all your help Ray….
Ray,
It’s always a pleasure doing business with HLS / TFC.
Thanks for filling my order.
December 26th, 2016.
Ray,
I will travel to your shop again before i go anywhere else!
I hope you have a great christmas and i will hopefully put the new reel to work this week.
You will be the first to see the pics!
December 25th, 2016.
Hi Ray:
Sorry for the delay in sending this email – the Plan D Boxes actually arrived Monday afternoon. Thanks for your help and for the awesome (and quick) service.
Looking forward to loading them up and gettin’ at it.
Cheers,
December 20th, 2016.
Great, and super service too!
I will certainly recommend you and next time I shop, I may make the drive down for even more stuff!
Cheers, Merry Christmas!
December 7th, 2016.
Thank you for your out-of-the-ballpark customer service. Your shop was a delight to attend and your instructor was a perfect professional – courteous, and unmistakable expertise of this pretty complex content delivered in a reassuring manner. It was altogether a lovely, memorable experience.
I have recommended your service to a couple of other people who have expressed interest in learning about fly fishing …
November 17th, 2016.
Hi Ray:
Thanks for taking the time to chat about the Pridex reel last evening. I am impressed by the quality of the used equipment that moves through your shop. However, for someone like me who enjoys fishing a variety of species across a broad diversity of habitats/ situations (e.g. lakes, freshwater rivers, brooks, marine coastal, tidal rivers), it is a bit of a curse to know of your shop –
Keep smiling, my friend,
December 2nd, 2016.
Ray,
Just a quick note to thank you for helping me with my purchase of Simms Wading Boots. Your product knowledge and time spent to ensure a proper fit is much appreciated. Thanks for the great service!
Cheers,
November 26th, 2016.
Thank you for taking the time to email me Mark – It really means a lot. It’s customers like you that make going to the shop everyday a pleasure. I know in your travels you have an opportunity to visit many shops and yet choose to constantly support mine, and it does not go unnoticed. The shop’s maintained success is truly a testament to customers such as yourself that help us constantly be on the “cutting edge” of innovation and hopefully always trying to be a leader within the industry.
Have a great weekend Mark!
Hey just a line letting you know how I’m enjoying the new rod and reel you customized for me.
Thanks again!
November 23rd, 2016.
I really enjoy coming to your shop and learning from you. You’ll be seeing lots of me in the future.
Take care.
November 20th, 2016.
Thanks alot for doing such an amazing job! They truly look fantastic!
November 8th, 2016.
Hey its rj – i got and used ur beads and they are awesome! Do u have a guide program?
November 7th, 2016.
Hi Ray
Great meeting you today and thanks for taking the time with Mike and I to build his custom rod!
November 5th, 2016.
Hi Ray. The reel arrived today (pretty quick)! Great job. Thanks so much!
November 2nd, 2016.
Thanks Ray…I appreciate your time and efforts, and the goodies you included in my package!
November 3rd, 2016.
Hi Ray,
Thank you for your patience and help for this transaction. Can not wait to have the reel in my hands and put some fish on.
Thanks.
November 1st, 2016.
Thank you Ray. Looking forward to doing additional business with you. I will let you know upon arrival.
October 20th, 2016.
Hey Ray,
Thanks for everything today, I really appreciate you taking the time of day to tell me the ropes and whatnot!
October 17th, 2016.
Ray,
I am really happy chase told me to check you guys out – don’t worry I’ll be spreading the word of your shop to all my other friends friends on the water!
October 18th, 2016.
I’ve always tried to support small local shops. Definitely going to be seeing you about my next waders … hopefully at a good deal. Lol.
Have a great weekend and keep up the good work!
October 13th, 2016.
Hey again, Thanks for getting back to me. Great to see a tackle shop so involved in creating a community of anglers!
October 13th, 2016.
It was a pleasure! Although a bit of a drive well worth it! Definitely a shop I will recommend!
Cheers!
October 6th, 2016.
Ray,
I love coming to the shop and you’ve always taken care of me! Thank you for all that.
October 4th, 2016.
